customer care, schedules and telephone

Customer care
Customer Service / Sales: Cancun: 998-251-6560 / Playa del Carmen: 984-147-6560

Schedules
Monday to Friday from 7:00 a.m. to 9:00 pm / Saturday and Sunday from 7:00 a.m. to 8:00 pm. CST.

Telephone
Mexico: 01-800-212-8951 / USA-CAN: 1-888-XCARET1